Customer Service Representative – Cleveland, OH

Website Cornerstone Business Solutions

Are you an energetic, people person who thrives in team environment? Are you looking for a CAREER with growth opportunity, not just another job? Are you a reliable, goal oriented, hardworking individual that strives to exceed expectations? If so, we want to add you to our team!

We are hiring Customer Service Associates (CSA) that will be supporting Health Insurance programs. We would LOVE to speak with you about these opportunities! *Military veterans encouraged to apply.

Essential Job Duties – The CSR functions as a primary resource in handling customer contacts.

  • Answers phones and researches inquiries.
  • Researches and documents/updates databases.
  • Provides information to internal and external customers.
  • Regenerates copies of pertinent correspondence.
  • Operates personal computers, printers, fax machines, telephones, copy machines and other commonly used office accessories/equipment.
  • Performs other related duties as assigned


  • High School Diploma or GED
  • Customer service experience, insurance or medical experience preferred.
  • Excellent interpersonal, communication and organization and multi-tasking skills.
  • Ability to read, comprehend and explain in a clear, concise, and professional manner.
  • Strong PC skills including MS Word and Excel, and Lotus Notes. Able to write clear and concise notes.
  • Required to maintain established work pace, meet deadlines; may have last minute urgent requests.
  • Drivers licence
  • No felons

To apply for this job email your details to

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