Benefits Specialist – Tampa, FL

Website Cornerstone Business Solutions

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Type: Full-time

 

Required education:

  • High school or equivalent

Required experience:

  • Customer Relationship Management: 1 year

To apply for this job email your details to thammond@csbusinessolutions.com